Shipping Policy

At IronForcee, we are committed to providing a clear and reliable shipping experience for our customers. We currently offer shipping within the United States on eligible equipment orders.

Shipping Coverage

We currently ship eligible equipment orders to customers throughout the United States. Shipping availability may vary depending on the equipment, destination, and product availability.

Shipping Cost

Free shipping is available on eligible U.S. equipment orders. If any additional shipping charges apply to an order, the applicable charges will be clearly communicated before the order is completed.

Estimated Delivery Time

Most eligible equipment orders are expected to arrive within approximately 7–14 business days after the order has been processed and shipped.

Delivery times may vary depending on the equipment purchased, destination, carrier scheduling, product availability, weather conditions, holidays, and other circumstances outside our control.

The 7–14 business day timeframe is an estimated delivery window and is not a guaranteed delivery date.

Order Processing

Orders are processed after payment has been successfully received and the order details have been verified. Processing times may vary depending on product availability.

Shipping Confirmation & Tracking

When tracking information is available, it will be provided to the customer after the order has been shipped. Customers can use the provided tracking information to follow the progress of their shipment.

Delivery Requirements

Customers are responsible for providing an accurate shipping address and valid contact information when placing an order.

For large equipment deliveries, the carrier may contact the customer to coordinate an appropriate delivery time and location. Customers should ensure that the delivery location is reasonably accessible for the equipment being delivered.

Delivery Delays

While we work with our shipping partners to meet the estimated delivery timeframe, delays may occasionally occur due to carrier scheduling, severe weather, holidays, transportation conditions, remote delivery locations, or other circumstances outside our control.

If a significant shipping delay occurs, customers may contact our support team for assistance and the latest available delivery information.

Damaged Shipments

If equipment arrives with visible damage, customers should document the condition of the shipment with photographs and contact IronForcee as soon as possible.

Please retain relevant shipping documents, packaging materials, and photographs until the issue has been reviewed and resolved.

Incorrect or Missing Items

If an order arrives with an incorrect item or missing equipment or accessories, please contact our customer support team as soon as possible with your order number and details of the issue.

Address Changes

If you need to change your shipping address after placing an order, contact us as soon as possible. Address changes cannot always be accommodated once an order has been processed or shipped.

Undeliverable Shipments

If a shipment is returned because of an incorrect address, refused delivery, or circumstances caused by the customer, additional shipping or return costs may apply.

Questions About Shipping

If you have questions about shipping, delivery, tracking, or an existing order, please contact our customer support team.

IronForcee
Email: support@ironforcee.com
Phone: +1 (505) 257-2882
Address: 3888 Hawkins St NE, Albuquerque, NM 87109, United States