Refund and Return Policy

At IronForcee, we want customers to have a clear understanding of our return and refund process.

30-Day Return Period

Eligible purchases may be returned within 30 days of delivery.

To request a return, customers must contact us within the 30-day return period and provide their order information and the reason for the return.

Return Conditions

To be eligible for a return, equipment must be returned in substantially the same condition in which it was received, except where the product is damaged, defective, or incorrectly supplied.

Equipment that has been significantly used, modified, damaged through misuse, or returned without the required equipment and accessories may not qualify for a full refund.

Return Shipping

Return shipping arrangements and costs depend on the reason for the return and the condition of the equipment.

If an item is received damaged, defective, or incorrect, please contact us before arranging a return so we can review the situation and provide return instructions.

For other eligible returns, the customer may be responsible for return transportation costs.

Refunds

Once returned equipment has been received and inspected, we will determine whether the return qualifies for a refund.

Approved refunds will be issued to the original payment method. The time required for the refund to appear in your account may depend on your payment provider.

Damaged or Incorrect Orders

If your equipment arrives damaged or you receive an incorrect product, please contact us as soon as possible with your order information and photographs or other relevant details so we can assist you.

Non-Returnable Situations

Returns may be refused where equipment has been substantially modified, misused, damaged after delivery through customer use, or otherwise does not meet the return conditions described in this policy.

How to Request a Return

To request a return or ask questions about a refund, contact us:

Email: support@ironforcee.com
Phone: +1 (505) 257-2882

Please include your order number and relevant details so our team can assist you.

Policy Updates

IronForcee may update this policy when necessary. The policy in effect at the time of your purchase will generally apply to that purchase, subject to applicable law.